time zone issues
We are having major time zone issues. Our account is set to PST, and a developer is set to Japan time zone and I'm on PST. Our comments are not showing up in the correct order
1
person has this problem
I have this problem, too!
Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
The company has acknowledged this problem.
-
Inappropriate?We can't seem to recreate your problem. Can you provide us with a specific project and story id so we can look into your issue.
-
Inappropriate?Hi Ethan,
The story comments are definitely out of order, but we are having trouble recreating the issue. Did you set your time zones to be PST and Tokyo in your Tracker profile's or on your workstations? Did you happen to have the incorrect time set on one of your workstations? -
Inappropriate?Project - set to PST
Sarva (on that ticket) - set to Japanese time
Ethan (me) - set to PST -
Inappropriate?Hi Ethan,
We could not recreate your scenario. Are you sure both computers are set to the correct time? Granted depending upon the user having the correct workstation time set is not ideal and we plan to fix that, but we could only recreate your scenario when one of our computers was set to the incorrect time. -
Inappropriate?We fixed this by the developer making sure his time was set properly.
Loading Profile...


