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Please make the emails stop!
Sometime in the last 24 hours, Pivotal Tracker started emailing me on every comment. Help!
I’m confused
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The company marked this problem solved.
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Inappropriate?New comment notifications are going to every member of out team. We'd prefer them to only go to the ticket owner and requester.
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This solves the problem
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Now that I think about it, it'd be ideal to be able to choose which members of the team receive the comment notifications. -
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Inappropriate?Totally agree... its too many emails that just bog down my inbox and keep me from getting work done... Emails to owner and requester only works just fine!
I’m annoyed
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Inappropriate?Yes the ability to select who gets emailed for each card would be nice. Or just making this feature optional would also be great. But I agree with Erin, I am now going to be ignoring my PT emails and will most likely miss the ones that actually pertain to me.
I’m frustrated
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Inappropriate?Thanks for the feedback, we'll make the email notifications more configurable, allowing you to be notified about comment to your stories only (as before), or all stories. We'll introduce per-project notifications settings as well. Watch for this change within the next few days.
In the meantime, you can disable comment notifications on the My Profile page.1 Comment Add a comment
This solves the problem
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yay!!!
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Inappropriate?Dan, not sure you understand. This behaviour changed on your end. Please just put it back the way it was, which was fine. I do want emails for comments on stories where I am the requester or the owner, or have made a comment before. I don't want comments for everything. I don't need it to be more configurable, I just want it to go back to what it was before. Please just put it back, then go ahead and make it configurable if you like. Thanks! -
Inappropriate?Hi Ted, sorry for not being clearer. It was an intentional change, to increase visibility into story-specific discussion threads to the entire project team. Based on feedback, we'll put back the option to receive comment emails for only stories that you own/request/comment on, and make that the default setting. The ability to receive emails for all comment will remain as well (as an optional setting). Sorry for the inconvenience.
2 people say
this solves the problem
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Inappropriate?Dan, excellent, thanks! I love the Pivotal Tracker. Really love it. This is the only hiccup I've seen at all, since we started using it last summer. Keep up the great work!
I’m confident
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Inappropriate?We are having the same issue =( Suddenly a comment on a story is going to every member, viewer and owner on the project.
I’m anxious
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Inappropriate?We have lots of people that our members of our various tracker projects who really don't need to see every comment. Only a few people on the team would be even slightly interested in that level of notification. -
Inappropriate?We've changed it back, comment notifications now go to the commented story's requester, owner, and anyone who previous posted a comment to the story. It's possible to enable notification of all story comments on the My Profile page. Sorry for the trouble, and we appreciate everyone's feedback.
2 people say
this solves the problem
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1 person says
this solves the problem
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