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integrate entire satisfaction community gives error
I have two Satisfaction-products that I want to show up in the same "operations" Tracker-project, but "Only one active integration of this type is allowed." I would like to have more than one.
So, I tired this to try to integrate my whole community; in company, I entered http://getsatisfaction.com/dsc and I removed the URL for the product.
Now, I see this under integrations:
GetSatisfaction true http://getsatisfaction.com/http://get...
and when I try to open the satisfaction tab I get this error message:
Unable to load topics - Error occurred while retrieving Topics: Explode: --- !ruby/object:Net::HTTPNotFound body: The resource you requested does not exist body_exist: true code: "404" header: cache-control: - no-cache status: - "404" connection: - close x-content-type-options: - nosniff content-type: - text/html; charset=utf-8 date: - Sat, 06 Feb 2010 03:47:23 GMT server: - nginx/0.6.35 content-length: - "41" http_version: "1.1" message: Not Found read: true socket:
So, I tired this to try to integrate my whole community; in company, I entered http://getsatisfaction.com/dsc and I removed the URL for the product.
Now, I see this under integrations:
GetSatisfaction true http://getsatisfaction.com/http://get...
and when I try to open the satisfaction tab I get this error message:
Unable to load topics - Error occurred while retrieving Topics: Explode: --- !ruby/object:Net::HTTPNotFound body: The resource you requested does not exist body_exist: true code: "404" header: cache-control: - no-cache status: - "404" connection: - close x-content-type-options: - nosniff content-type: - text/html; charset=utf-8 date: - Sat, 06 Feb 2010 03:47:23 GMT server: - nginx/0.6.35 content-length: - "41" http_version: "1.1" message: Not Found read: true socket:
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Inappropriate?Hi Brian...at the moment, it's only possible to have one integration of a given type, per project, and Satisfaction integration works at the product level only. We are going to enable multiple integrations per project soon, though, my guess is that it will be available within about two weeks. Sorry - hopefully you can find a workaround in the meantime.
1 person says
this solves the problem
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Inappropriate?Thanks Danp, we are just playing around right now; multiple integrations per project sounds perfect.
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