how to notify more people about story changes?
who gets notifications on the changes to a story and how can I add more people?
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Inappropriate?Hi, the following email notifications current exist:
New story notification - all project members can receive an email every time a new story is created
Delivered story - the requestor of a story can receive an email when that story is delivered for acceptance
Rejected story - the owner of a story can receive an email when that story is rejected
New comment - the requestor, owner, anyone who previously commented on a story, or all project members can receive an email when a new comment is posted to a story.
Which notifications a person receives depends on their notification preferences - these are specified on the My Profile page. -
Does the one for new comment exist? I can't find it. -
having everyone receive all the comments doesn't scale. and produces a lot of irrelevant noise. still sometimes it is needed to add additional person to the discussion (someone that is not already on the notification list. i.e. not a requestor/owner/commenter). Right now it seems sending story link by email is the only option :( -
Inappropriate?A simple way to support including new people on the conversation would be to add a CC field to comments, allowing you to enter their initials/name/email.
This is a must have from my perspective.
I’m isolated... I cannot easily discuss stories with non-assignees.
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Inappropriate?It would seem that a new story does not notify the owner unless they are receiving ALL notifications. That right there is a major major problem. More generally, there definitely needs to be a way to loop other people when they are neither the owner nor the requester.
We recently switch from LH because we wanted a more feature-oriented rather than bug-oriented approach to development. This is by far the best project management app I have experienced, but the email notifications are almost a dealbreaker. We can get around it by manually sending emails and emphasizing checking PT a lot, but even generic notification prefs like Basecamp or Lighthouse would be a huge step up.
I’m frustrated
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Inappropriate?I'm always for good notification rules. It's not critical for us but I'd take it. I loved what Jira offered, though I don't expect that much.
I’m hopeful
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Inappropriate?I would like to get notifications on stories when they are marked as finished, whether or not I created the story. I see no reason that a member shouldn't have the option to receive emails for stories at each stage of the linf cycle. If you don't want to get the emails, don't check that option.
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Inappropriate?Is it really true that anyone who has commented on a story can receive notifications on all further comments? This doesn't seem to be the case, but I can't swear to it.
It would be good if notifications were a bit more explicit, so you could at least see who would be notified. I don't really think it's right to give users the option not to receive any notifications. As a stakeholder or managing developer I need to be able to know that people are getting notifications. If they want to ignore them they should have to do that in their email client. The way it is I basically have to send an email every time I write a comment.
I'm really passionate about this because you have the most amazing product. I really don't like Basecamp, Lighthouse, Trac, etc. You've really hit a sweet spot here in terms of productivity for small teams. Just for the love of god can you fix notifications.
I’m jittery
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Inappropriate?Email notifications for new comments do get sent to the owner and requester on the story, as well as anyone else who previously commented, unless the person disabled comment notification emails on their My Profile page.
We're thinking about ways to improve notifications, and make them more flexible. Also, one idea would be to allow the poster of a comment to explicitly "notify everyone on the project", by checking a checkbox when posting a new comment. Would something like this work for you?
In the meantime, one way to ensure that everyone receives comment notification is to have the entire team set their comment notification preferences to include all comment emails. You could also create a Tracker account with some kind of a group email alias, and make sure that this user's preferences enable all possible email notifications. -
Inappropriate?A 'notify everyone on the project' isn't useful to me. I never want to do that. A user should be able to select any subset of people on the project.
The notification system is very confusing, and not very useful. I never know who is getting notifications, so I always need to communicate with other members 'out of band' to be sure they know what is going on.
Simply allowing the user to select who will receive comments from a set of checkboxes (by default checking anyone who has commented) is the way to go.
Whenever a story is updated or created there should be a flash message telling you who received notifications. -
Inappropriate?I know I'm sort of piggy-backing here but my desire is closely related. I would like users to also be able to select receiving an email upon change of status (e.g., story Finished), not just when a comment is posted.
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Inappropriate?I'm with Scott. Notifying everyone is much too scattershot. I still think a free text field (with autocomplete) would be the best solution. Checkboxes sound a bit clunky.
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Inappropriate?+1 to Scott's comment.
@EvilPuppetMaster - I prefer to see the checkboxes as a reminder of who's on the team. I suppose if the team is too large then this becomes unwieldy, but for me it would be perfect if the checkboxes were simply hidden by default. However given that an autocomplete would scale to large teams better I could accept that. -
Inappropriate?I would like to "notify everyone on the project" as a project-wide setting. Right now we have set up an email alias that goes too all users, and we manually set that user as the owner of every story (which obviously is less than ideal for tracking who actually created stories, not to mention it is an annoying thing to have to remember to do every time you create a story).
I’m not as good as I would be if this feature existed
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Inappropriate?danlevine - one thing you could do is change that alias user's notification preferences to receive all comment notifications (on the profile page). this way, everyone will get all of the comment emails, without having to make this user an owner of every story.
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