Get your own customer support community
 

Exposing Dashboard Features and Better Navigation

Just notices my start page is configurable and life is now good...er...for me.

The dashboard buries useful features (in plain sight) and is a frustrating extra click extra time someone logs in to do work. Please consider putting the dashboard (a poor metaphor anyway) out of its' misery?

As far as the dashboard features go, I'd argue these features don't make sense together, and Miscellaneous buckets are where features go to be ignored. I'd suggest eliminating the dashboard by:

- kill "my settings". It's redundant navigation.
- make Projects a top-level nav link.
- kill "Project Settings", access these from a project with other per-project tools.
- Make reports top-level nav, or move appropriate reports to the project and account areas
- make Account a top-level nav link (like every other interweb site).
- make People a top-level nav link or bury it under Account (depending on expected usage). As I don't see any important use cases involving it, I'd bury.
- kill Import, this is a per-project feature and should go wherever "Project Settings" goes.

In terms of existing top-level nav:
- kill "project settings", access these from a project. That it does different things depending on the project you're on and is a per-tab feature hiding in the top-level nav links is very confusing. UE people have been fired for less ;).
- add link for Satisfaction (Feedback maybe).
- rename help "FAQ", which incidentally is what it's called on the People page.
- "my settings" - it's unclear how this differs from what most sites call 'account', consider a language change or combining Account and "my settings"

In writing this it actually forced me to explore the Dashboard. I actually found several useful things I didn't know about, one of which my client asked me for today. It's a shame these features aren't better organized/exposed.
 
sad I’m frustrated
Inappropriate?
1 person has this question

The company marked this question as answered.


User_default_medium