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Alex Pasternak marked one of evan.leonard's replies in Pivotal Labs as useful. evan.leonard replied to the idea "JIRA plugin for Tracker using the tracker API".
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Alex Pasternak replied on February 08, 2010 22:55 to the problem "JIRA integration not working" in Pivotal Labs:
Thanks for acknowledging the issue, I'm sure we can get it resolved with your help.
I don't have the exact count, but no, it's not many issues at all. I'm seeing that the error is 404, so I'm wondering if you can provide a URL that the client tries to access on the JIRA server. That way I can at least verify basic availability of whatever server, virtual directory, URL it's trying to load. Thanks. -
Alex Pasternak reported a problem in Pivotal Labs on February 08, 2010 20:38:
JIRA integration not workingJIRA integration is not working for me. I get:
Unable to load issues - Failed to connect to JIRA API: Missing end tag for 'META' (got "HEAD") Line: Position: Last 80 unconsumed characters: This screen has produced the following error: 404
API access is enabled, the user account is correct. I've posted about this, but have not had any help or responses. -
Alex Pasternak replied on January 27, 2010 15:57 to the idea "JIRA plugin for Tracker using the tracker API" in Pivotal Labs:
I'm glad that this feature has been completed, but I cannot get it to work. API access is enabled in JIRA, I'm sure I'm using the right credentials and filter ID. Still I get the error:
Unable to load issues - Failed to connect to JIRA API: Missing end tag for 'META' (got "HEAD") Line: Position: Last 80 unconsumed characters: This screen has produced the following error: 404
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Can you please let me know which URL it tries to access in JIRA to see why I'm getting a 404? Our JIRA server is not externally accessible, but the integration help page says that either local or hosted servers are supported, so I don't believe that this is the issue. Please help. Thanks.